FREQUENTLY ASKED QUESTIONS

Yes. Aurelle gift vouchers can be used at both Aurelle Café & Restaurant and Aurelle Boutique, and are valid for at least 3 years. Ask us in store at 397 Chapel Street, or contact us at info@aurelles.com.au or (03) 4422 4668.

You can shop Aurelle Boutique online at any time. Aurelle Café & Restaurant is at 397 Chapel Street, South Yarra VIC 3141. If you would like to see a Boutique piece in person, contact us and we will arrange it.

Shipping within Australia is a flat $12 per order, and free on orders of $150 or more. We aim to dispatch in-stock items within 1 to 2 business days. Custom-made items take longer, and we will confirm the timeframe before you order. Delivery times depend on your location. See our Shipping & Delivery page for details.

Each product description says where the piece was made, for example Syria, Lebanon or Australia.

The payment options available for your order, including major credit and debit cards, are shown at checkout.

Yes. Every Aurelle Boutique order is gift-wrapped free of charge in our signature packaging and finished with a personalised gift card. Add your card message in the notes at checkout.

Once your order (or part of your order) has been shipped, you will receive an email from us (with tracking details if applicable).

Of course. Contact us at info@aurelles.com.au or (03) 4422 4668 and we will be happy to help.