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Laws and regulations

PRIVACY POLICY

Privacy Statement

AURELLE CAFE & RESTAURANT ("Aurelle", "we", "our", "us") is committed to protecting your privacy and handling your personal information responsibly.

​We respect and uphold your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). Any personal information you provide to us through our website, reservation system, contact forms, or other communications will be collected, used, stored and disclosed only for purposes related to providing our services, responding to enquiries, managing bookings, and improving your experience with Aurelle.

​By using our website or providing your personal information to us, you consent to the collection, use and disclosure of your information in accordance with this Privacy Statement.

Personal information

Personal information is defined in the Privacy Act 1988 (Cth) and means information or an opinion about an identified individual, or an individual who is reasonably identifiable.

We collect personal information for the primary purpose of conducting our business as a café, restaurant, catering provider, online retailer, trader and service provider.

The personal information we collect from you will include information you give us when you:
register or subscribe to one of our websites or newsletters;
complete a transaction with us; and
contact us.

The personal information that we collect may include, but is not limited to:

  • your name;

  • your contact details including your email, home/delivery address and billing address;

  • your reservation, event booking and catering enquiry details;

  • your payment details; and

  • other personal information that we collect in the course of a transaction on our websites.

When you visit our website, we, and/or third parties, may place cookies on your browser to enhance and manage our website and improve our business and the services we provide to you. We and/or Google may use this information to optimise and place advertisements, including advertisements of third party vendors and remarketing advertisements based on past visits to this website, on our own and third party websites. Google's ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Use and Privacy Policy.

In addition to personal information, we may collect other information about you or the device you use to access our platforms. By using the website and agreeing to this policy, you grant us permission to place and store cookies on your browser. Cookies may be used by us to collect information about how you use websites you visit, including the following information:
your computer or mobile device's operating system;
your computer or mobile device's browser type and capabilities;
your computer or mobile device's Internet Protocol (IP) address and geolocation;
web pages visited, including how you were referred to each web page; and
web page usage statistics, including the time spent on each web page.

In addition, third parties may place and read cookies on your browser or use web beacons or similar technologies to collect information, including, where applicable, for the Google Trusted Stores program or other third party affiliate marketing or aggregation services.
Cookies can be managed by accessing the individual settings in your browser.
We will not identify users or their browsing activities, except where required by law or in accordance with our Terms and Conditions of Use and Sale.

Using and Disclosing Your Personal Information

In addition to any purpose notified to you at the time of collection, AURELLE CAFE & RESTAURANT uses your personal information for the purpose for which it has been provided, for reasonably related secondary purposes, and for the purposes of:

  • providing our products and services to you;

  • managing reservations, catering orders, event bookings and online purchases;

  • providing Aurelle branded products and services that may be offered in conjunction with our business partners;

  • our internal administration and business management needs;

  • marketing our products, services, events, promotions and special offers;

  • responding to enquiries, feedback or requests submitted to us;

  • processing payments and transactions;

  • any other purpose you have consented to; and

  • any use that is required or authorised by law.

AURELLE CAFE & RESTAURANT may disclose your personal information:

  • to third parties we engage to assist in operating our business, including payment processors, booking platforms, website providers, delivery services and marketing providers;

  • to organisations that provide products or services used or marketed by Aurelle;

  • to any person or entity to whom you have consented to us disclosing your personal information;

  • where required or authorised by law; and

  •  to professional advisers, insurers, auditors or regulatory authorities where reasonably necessary for business operations.

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