PRIVACY POLICY
Privacy Statement
Aurelle is operated by Taza Group Pty Ltd (ABN 80 687 041 774), trading as Aurelle Café & Restaurant and Aurelle Boutique, 397 Chapel Street, South Yarra VIC 3141 (“we”, “us”, “our”). This policy explains how we handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
We collect the personal information you give us when you book a table, order food or products, enquire about catering or events, join our mailing list, apply for a job, or contact us. This may include your name, phone number, email address, delivery and billing addresses, booking and order details, and anything you include in a message or application.
If you tell us about an allergy or dietary requirement, we use it only to prepare your food or event safely, with your consent.
Payments are processed by our payment providers. We do not store your full card details.
When you use our website, we and our service providers (including Wix and Google) collect technical information through cookies, such as your device, browser, IP address and the pages you visit. We use it to run the site, understand how it is used and, where applicable, show relevant advertising. You can manage cookies in your browser settings.
How We Use and Share Your Information
We use your information to provide our food, hospitality and retail services; manage bookings, orders, deliveries and returns; respond to enquiries; consider job applications; improve our website and services; and, with your consent, send you news and offers. You can unsubscribe from marketing at any time using the link in our emails.
We share information only with service providers who help us run the business (such as our website, booking, payment, delivery and email providers), with others where you have consented, or where the law requires or allows it. We do not sell personal information.
Storage, security and overseas disclosure
Our website and some of our service providers store data on servers outside Australia, including in the United States. We take reasonable steps to ensure they protect your information.
We take reasonable steps to keep personal information secure, and to destroy or de-identify it when we no longer need it.
Access, Correction and Complaints
You can ask to access or correct the personal information we hold about you, or make a privacy complaint, by contacting us at info@aurelles.com.au or (03) 4422 4668, or by writing to 397 Chapel Street, South Yarra VIC 3141. We will respond within 30 days.
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The current version is always on this page. Last updated: October 2026.